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How Payments Work

Secure Payments

100% Refund

How It Works

Pay a small booking fee online, and the rest upon receiving the bike.

Make Secure Payment

Feel Secure Using the Trusted Stripe Payment System

Pay Service Fee

Reserve Your Bike By Paying The Initial Service Fee

Receive Bike

Pay The Remaining Rental Fee Directly To The Shop

Return Bike

Get Your Deposit Back From The Shop

Payments Info

Learn how easy and secure it is to make payments for your bike rental. Our process ensures a smooth experience from start to finish.

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Pay Service Fee

· Service Fee - When booking your bike online, a small service fee will be charged to secure your reservation.

· Secure Payment via Stripe - We use Stripe to protect your payment with advanced encryption for secure and reliable transactions.

· Booking Confirmation - After paying the booking fee, you'll receive a confirmation email with your booking details and receipt, also viewable under "My Bookings" in your account.

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Receive Bike

· Remaining Payment - When you receive your bike, you'll pay the remaining fee directly to the shop, including delivery costs if selected.

· Deposit Requirement - Shops usually require a security deposit, either your passport or money. You can find this information before choosing the bike and in your booking confirmation.

· Accepted Payment Methods - Most shops accept cash, credit/debit cards, and local payment options. Talk to your shop to see what they support.

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Return Bike

· Returning the Bike - Return the bike to the shop at the agreed time in the same condition as when rented. If you've arranged for the shop to retrieve it, ensure it's ready at the agreed location and time.

· Retrieve Your Deposit - Remember to collect your security deposit from the shop. The deposit will be refunded to you provided the bike is returned in the same condition as when rented.

· Final Confirmation - You'll get an email confirming the return of the bike and the refund of your deposit, along with an opportunity to leave feedback on your experience.

100% Refund Policy

Hassle-Free 100% Refund Policy: Cancel up to 1-7 days before your booking date for a full refund.

Reservation confirmed1-7 days beforeBooking date

100% refund

Cutoff time

No refund

Life happens, and plans can change. That's why we offer a simple and straightforward refund policy: cancel up to 1-7 days before your booking date, and receive a 100% refund, no questions asked. We believe in flexibility and fairness, so you can book with confidence, knowing that your plans are protected.

Frequently Asked Questions

Byklo lets you book a motorbike in Thailand in three simple steps: browse available bikes, select your rental dates, and complete the booking online. You will receive a confirmation email once the shop confirms your reservation. All booking details are saved in your Byklo account under "My Bookings", where you can review or modify them at any time.

Byklo accepts all major credit and debit cards through Stripe, our secure payment processor. Supported cards include Visa, Mastercard, and American Express. Your card is authorized at booking time but only charged after the rental shop confirms your reservation. No cash payment is needed at the shop.

Byklo allows free cancellation for most bookings. To cancel, go to "My Bookings" on byklo.rent, select the booking you want to cancel, and tap "Edit Booking". The cancellation policy is shown on each bike listing before you book, so you always know the terms in advance.

Byklo emails your receipt automatically after each completed booking. You can also access all receipts anytime by logging into your account on byklo.rent and navigating to "My Bookings".

Yes, many rental shops on Byklo offer motorbike delivery to your hotel, airport, or another location. If delivery is available, you will see an "Add Delivery" option on the booking page with the delivery fee shown upfront. This is a popular option for travelers arriving at airports or staying in areas outside the city center.

Deposit policies vary by shop on Byklo. Most shops require a deposit at pick-up, typically in cash. The deposit amount is shown on the bike listing page before you book, so there are no surprises. Importantly, Byklo partner shops do not hold your passport as a deposit.
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